Ragdoll started in 2014 with Sue and Alex in a car park at Basingstoke hospital with a simple idea: what if support for families could feel less like paperwork and more like a relationship?
So, Sue and Alex stepped outside statutory systems and built something of their own where there was space to think and breathe.
Ragdoll began as a trauma-informed therapy space, supporting children and families navigating attachment difficulties and complex relational experiences because families matter, and relationships shape us deeply. But as time went on, we noticed something.
It wasn’t just children who were overwhelmed:
It was:
Parents.
Leaders.
Business owners.
People in helping professions.
The capable ones.
The “strong” ones.
A lot of people were holding a lot.
So Ragdoll Expanded
Today, we support adults, children, parents and professionals through life’s big plot twists and the everyday pressures of modern living.
Our mission is still simple:
To be an anchored place when life feels heavy, noisy, tangled, or just quietly too much.
You might fit in right here if you
- Running on caffeine and responsibility.
- The capable one everyone depends on (and quietly tired of being the capable one).
- Managing a senior role, a business or a household — and feeling the cracks starting to show.
- Living with anxiety, low mood or that constant background hum of pressure.
- A parent losing confidence and Googling at 10pm, “Is this normal?”
- A child or young person navigating big emotions, identity, belonging and the pressures of school and peer groups.
- Carrying the impact of trauma.
- Trying to make sense of something significant that happened.
- Working in a helping profession and realising you rarely get helped yourself.
At Ragdoll, you don’t need to perform, impress or hold it all together. You just need to show up. We’ll do the thinking together.

Friends and family are brilliant. Truly. But there’s something powerful about a space where you don’t have to be the strong one. Where you don’t have to protect anyone else.
Where you don’t have to protect anyone else.
Where you can put the armour down for a while. At Ragdoll, you don’t need to perform, impress or hold it all together. You just need to show up. We’ll do the thinking together.
Our Approach
We don’t sit back and analyse from a distance. We think with you:
- We notice patterns.
- We help you join the dots.
- We offer perspective.
- We stay curious, especially when things feel stuck.
- And when it’s helpful, we challenge gently.
Some sessions are spacious and reflective.
Some are focused and practical.
Sometimes we explore the past.
Sometimes we concentrate on what’s happening right now and what might need to shift.
We adapt with you.
We won’t make this feel heavier than it needs to be, but we do take the work seriously.
Together, we draw on depth of experience, creativity and relational understanding to meet what you bring. We believe change grows from awareness, when confusion becomes clarity, and small shifts begin to ripple outward.
Ragdoll’s Space
Sessions take place in our Newport Pagnell space, welcoming and comfortable, designed to feel calm while giving you room to speak, think and express yourself in your own way. When you arrive, you’ll be invited in, offered a coffee if you’d like one, and given a few moments to settle before we begin.
For children and young people, we also have a dedicated playroom, with space to move, create, build and communicate in ways that don’t rely only on words.
Whether you’re coming to talk things through or approach things differently, the space adapts to what’s needed.
We also offer online sessions where appropriate.

Most people already hold more insight than they realise. Stress, trauma and expectation can cloud that. I help untangle what’s getting in the way.
Behaviour and distress make sense in context. Even when they look messy. Even when they’re hard to live with.
That way of working shapes everything I do. I believe everyone is doing the best they can with the resources, experiences and understanding available to them at the time.
Those beliefs have shaped my 25-year career working alongside adults, children and families navigating complex and emotionally demanding experiences.
I began my career in residential children’s homes and community mental health, where I saw how profoundly relationships influence confidence, behaviour, and belonging. I later qualified as a Social Worker and worked within statutory and NHS mental health services. Here I supported children, young people and families experiencing anxiety, low mood, self-harm, grief and trauma.
Over time, my work evolved.
Alongside supporting those facing significant challenges, I increasingly found myself working with people who appear capable and composed on the outside, managing careers, parenting, responsibilities and expectations, while privately feeling anxious, depleted or disconnected.
People who tell themselves they should be fine, yet know something feels off.
Emotional strain is not always visible. My work makes space for what sits beneath the surface, offering clarity, perspective and thoughtful challenge without judgement.
Outside of work I love travelling, photography and time in nature, especially anywhere I might spot wildlife. I’m often in the middle of a creative project or a good book. I’m also a bit of a coffee snob and have a soft spot for unapologetically trashy TV.
How I Work
I’m curious. Genuinely curious. I want to understand what’s really going on especially when things feel tangled or hard to explain. I help people untangle what’s happening beneath the surface, the patterns, narratives and dynamics shaping their experiences so it starts to make sense in a way that shifts something, not just explains it.
Sessions with me are conversational and practical. We think things through properly. We join the dots. We notice what’s repeating. And sometimes we say the thing that’s been sitting quietly in the room but hasn’t quite been named yet.
I pay close attention to how stress, grief and anxiety show up not just in thoughts, but in the body – tension, exhaustion, irritability, over-functioning, shutting down. I’m interested in how people have learned to cope, and how strategies that once protected them can start to hold them back.
I draw on a range of evidence-informed therapeutic approaches. I’m EMDR accredited and trauma-informed, with extensive experience in NHS mental health settings. I fuse EMDR with attachment-based and relational models, adapting and combining approaches around what feels most relevant and useful for you.
I’m neurodivergent affirming in my practice and attentive to how different nervous systems and lived experiences shape how we process and respond to the world.
I bring warmth and clarity into the room. I’m not afraid to name patterns. I challenge unhelpful narratives or explore difficult topics, always respectfully, and always collaboratively.
Whether I’m working with a stressed professional, a burnt-out leader, a parent feeling out of their depth, or a young person overwhelmed by big emotions, my focus is insight, perspective and meaningful change that lasts beyond our conversations.
Sue has particular experience and interest in:
- Anxiety and emotional regulation
- Trauma and EMDR
- Stress and burnout
- Attachment and relational patterns
- Grief and life transitions
- Parenting and family relationships
- Creative and experiential therapeutic approaches, including sandtray work and narrative exploration
- Reflective practice, training and supervision for professionals
- EMDR Europe Accredited Practitioner (Adults, Children & Adolescents)
- MSc Attachment Studies – University of Roehampton
- Postgraduate Certificate in Counselling Psychology – University of East London
- Diploma in Social Work – De Montfort University
- BSc (Hons) Behavioural Sciences – University of Northampton
- Sandstory Therapy – Registered Therapist
- Theraplay® – Foundation Level
- Dyadic Developmental Psychotherapy (DDP) Level 1 & 2 – Registered on Practicum
- Safe Sound Protocol (SSP)
- EMDR Sandtray therapy
- The Brick by Brick Programme (formally known as Lego Therapy)
- Who’s in Charge? Facilitator Training
- Non Violence Resistance Facilitator training
- Acceptance and Commitment Therapy for adolescents
- Dialectical Behavioural Therapy
- Trauma Focused Cognitive Behavioural Therapy
- Marschak Interaction Method (reliable coder)
- Meaning of the Child (reliable coder)
- Child Attachment and Play Assessment
EMDR Europe Accredited Practitioner and EMDR Europe Accredited child and adolescent practitioner
Registered with Social Work England
Fully insured with Nagalro
All clinical work is professionally supervised
I believe communication doesn’t only happen through words.
When life feels overwhelming, confusing or pressured, emotions often show up through behaviour long before they are spoken. That might be through play, withdrawal, irritability or simply feeling stuck.
My work is grounded in play therapy, but play is not limited to childhood. Play creates a different kind of space, one where experiences can be explored safely, creatively and at a pace that feels manageable. It allows thoughts and feelings to take shape without pressure.
Over the years, I’ve worked alongside children, families and adults navigating anxiety, relational strain, trauma and change. I understand how overwhelming life can feel when emotions are big or difficult to name. I bring a calm and steady presence to that work. It’s important to create a space that feels contained and predictable even when what we’re exploring feels complex.
As adults, we often lose access to flexibility, imagination and experimentation. Stress and burnout can narrow how we think and respond. Part of my work is helping people gently rediscover perspective and possibility, not by forcing change, but by creating space for something different to emerge.
I also volunteer with The Silver Line, supporting older adults experiencing loneliness. This work reflects something central to my practice, the importance of steady listening, patience and human connection at every stage of life.
Outside of work I enjoy reading, building with Lego and going to gigs. I love films, good food and getting lost in a good story.
How I Work
My approach is steady and contained.
I create spaces that feel calm and predictable, especially when emotions feel intense or difficult to name. Through play, creativity and conversation, I help adults and children explore what’s happening beneath behaviour in ways that feel safe and manageable.
I pay close attention to patterns, how experiences shape confidence, relationships and emotional responses. Play offers a gentle but powerful way into those patterns. It allows exploration without pressure and understanding without judgement.
I value patience and structure. Change does not need to be dramatic to be meaningful. Often it happens gradually, piece by piece, as confidence grows and clarity returns.
Whether working with a child finding school overwhelming, a young person navigating identity, a parent seeking steadiness, or an adult carrying significant responsibility, my focus is helping people feel calmer, clearer and more connected.
Alex has particular experience and interest in:
• Play therapy and creative therapeutic work across the lifespan
• Emotional regulation and resilience
• Children and young people navigating anxiety, school-based stress and identity development
• Adults experiencing loneliness, burnout or carrying significant responsibility
• Relational and developmental trauma
• Attachment-informed and family-focused practice
• Creating calm, structured therapeutic spaces that promote steadiness and regulation
- MA Non-Directive Play Therapy- BAPT registered
- Diploma in Social Work- Hull University
- BA Hons Social Work and Social Policy – Hull University
Sandstory Therapy – Registered Therapist
BUSS – accredited practitioner
Theraplay® – Foundation Level
Dyadic Developmental Psychotherapy (DDP) Level 1 & 2 – Registered on Practicum
- Safe Sound Protocol (SSP)
- The Brick by Brick Programme (formally known as Lego Therapy)
- Who’s in Charge? Facilitator Training
- Non Violence Resistance Facilitator training
- Filial Therapy
- Marschak Interaction Method (reliable coder)
- Meaning of the Child (reliable coder)
- Child Attachment and Play Assessment
BAPT registered Play Therapist
Registered with Social Work England
Fully insured with Nagalro
All clinical work is professionally supervised



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